This session is offered in collaboration with Western's Office of the Ombudsperson as part of the Own Your Future program's Communication & Relationship Building curriculum. Please note, this is Part 2 of a 2-part workshop series. Please register for Part 1 here.

This workshop aims to help you effectively manage conflict and engage in difficult conversations, and will include scenario-based examples to reinforce the knowledge gained during Part 1 or the series. Participants will have an opportunity to practice the tools they have acquired through case studies and role play.